This section of our website is deemed to try to answer all the most common questions. Should you have a question that is not answered below, don't hesitate to
contact us!
General Questions:- What is your website selling?
- What is Origami?
- What is Modular Origami?
- How long does it take to process my order?
Delivery Questions:- Where are my products shipped from?
- In how much time will I receive my order?
- Is there any compensation if my order is delivered too late?
- What company do you use to send my order?
- Can I be refunded for a damaged product?
Questions Regarding Online Orders:- How can I pay my order?
- Why is it better to pay by PayPal?
- Am I informed of the progression of my order?
- How do I know if a product is available?
- Am I informed when my product is sent?
- Can I ask for an express delivery?
- Can you produce special items not displayed on your website?
- Can I send a gift to someone through your website?
Environment Questions:- Do you use recycled paper?
- Do you use environment friendly materials?
Questions Regarding the Company:- For how long have you been in the business?
- How did the company start?
- Who is the owner?
- Does your company have a shop?
- Where is located your company?
- Where are your products manufactured?
- How do I know that they are produced in good working conditions?
- What proof do I have that your company is trustworthy?
Questions about the website:- How can I order a product?
- What are the benefits of opening an account on your website?
- What information do you keep about me?
- Who can I contact in case I cannot order from your website?
Wholesale Purchases:- What is the maximum amount of cranes/flowers your company can produce?
- What terms of payment do your usually accept for wholesale purchases?
- What is the minimum amount required to pay by Letter of Credit?
- Do you accept Net 30 payments?
- Can I use my own account in a shipment company?
- Can you produce an item from a picture?