Our Newsletter


Frequently Asked Questions

This section of our website is deemed to try to answer all the most common questions. Should you have a question that is not answered below, don't hesitate to contact us!

General Questions:
  • What is your website selling?
  • What is Origami?
  • What is Modular Origami?
  • How long does it take to process my order?
Delivery Questions:
  • Where are my products shipped from?
  • In how much time will I receive my order?
  • Is there any compensation if my order is delivered too late?
  • What company do you use to send my order?
  • Can I be refunded for a damaged product?
Questions Regarding Online Orders:
  • How can I pay my order?
  • Why is it better to pay by PayPal?
  • Am I informed of the progression of my order?
  • How do I know if a product is available?
  • Am I informed when my product is sent?
  • Can I ask for an express delivery?
  • Can you produce special items not displayed on your website?
  • Can I send a gift to someone through your website?
Environment Questions:
  • Do you use recycled paper?
  • Do you use environment friendly materials?
Questions Regarding the Company:
  • For how long have you been in the business?
  • How did the company start?
  • Who is the owner?
  • Does your company have a shop?
  • Where is located your company?
  • Where are your products manufactured?
  • How do I know that they are produced in good working conditions?
  • What proof do I have that your company is trustworthy?
Questions about the website:
  • How can I order a product?
  • What are the benefits of opening an account on your website?
  • What information do you keep about me?
  • Who can I contact in case I cannot order from your website?
Wholesale Purchases:
  • What is the maximum amount of cranes/flowers your company can produce?
  • What terms of payment do your usually accept for wholesale purchases?
  • What is the minimum amount required to pay by Letter of Credit?
  • Do you accept Net 30 payments?
  • Can I use my own account in a shipment company?
  • Can you produce an item from a picture?